About ALC
Consumers who are interested in playing Atlantic Lottery games online must register for an account and have their information verified to ensure that they live in Atlantic Canada and that they are at least 19 years of age or older. Each consumer can only have one PlaySphere account.
PlaySphere: Register as a member to play draw, sports, Pick'n Click, and iBingo games online.
If you have forgotten your username and/or password, just click on the Forgotten Username or Password link on the login screen. Once all required information is entered, an email will be sent to you.
Yes, an Atlantic Lottery Privacy Statement regarding PlaySphere is available at our web site www.alc.ca. If you have any questions or concerns about AL’s privacy policy or practices you may forward them to the Chief Privacy Officer at: Chief Privacy Officer PO Box 5500 Moncton, NB E1C 8W6 Phone: 1-800-561-3942 Fax: (506) 867-5531 E-mail: privacyofficer@alc.ca
PlaySphere is Atlantic Canada’s secure website where consumers can purchase Atlantic Lottery’s products (Draw, Sports, Pick’n Click and iBingo Games) online. Players must register for an account and have their information verified to ensure that they live in Atlantic Canada and that they are at least 19 years of age or older.
Prior to the launch of PlaySphere, Atlantic Lottery conducted research to determine which traditional games would be offered on PlaySphere. The games available now were chosen because they were most requested by players who wanted to play our games online. However, due to a number of inquiries from PlaySphere members wanting Keno on PlaySphere, we are moving forward with an evaluation to see what is required to add it to PlaySphere. This is not a guarantee that Keno will be added online, but it will be discussed as one of the games to be added to the PlaySphere product mix. As soon as we know more, we will be sure to let you know.
TAG numbers are generated once your transaction is complete. Once complete your TAG number will be visible in your Account Statement.
Free Plays on LOTTO MAX are automatically awarded electronically upon confirmation of the win. The Free Play is automatically played by the system. This is due to the fact that the Free Play will be generated for next draw date available.
You can add funds to your PlaySphere account in four (4) ways:
WebCash is a voucher that can be purchased at retail to add funds to your PlaySphere account. In order to add your WebCash to your account, all you have to do is go to PlaySphere and choose “Add Funds.” Once in the Add Funds section, just enter your WebCash number in the required fields. You will then notice that the WebCash has been added to your PlaySphere account balance. All players should verify prior to leaving the retail location, that they have received what they had requested. There are no refunds on lottery products.
As a PlaySphere member, you must be at least 19 years of age or older and reside in Atlantic Canada. By accepting the Terms and Conditions for PlaySphere, players agree not to place orders for lottery products on PlaySphere while physically located outside Atlantic Canada. Failure or suspected failure to comply with this restriction may result in termination of your PlaySphere account and the forfeiture of prizes.
Atlantic Lottery is committed to promoting the responsible use of its products and has developed the following features to promote the responsible use of PlaySphere: Tips to Keep it Fun provides players with information on playing games of chance responsibly. Self Assessment allows players to evaluate their play behaviour by answering five questions and provides contact information for provincial help lines. Self-exclusion enables players to suspend their play for a time period they choose. Weekly Deposit Limit allows you to establish a limit on the amount of money you can deposit each week.
PlaySphere automatically checks for winners each night after all draws are complete. Once the check is complete, if you have won, you will be notified by email and in your Message Centre within PlaySphere. Your Message Centre link is located on the PlaySphere home page in the left hand navigation. You can also see your wins in your Account Statement. Please note that the notification and win amount may not appear until the morning after the draw.
Ouch! We wish we didn't have to but...we needed to remove Group Play temporarily. We're doing this so we can gear-up for some great new stuff in PlaySphere!
Until groups can play online again, we have a low-tech alterative. While it might not be your style, you could manage your group using tools you can find at alc.ca.
iBingo is a game on Atlantic Lottery’s PlaySphere site that allows Atlantic Canadians to play bingo online. Multiplayer iBingo is now available from 6p.m. to 3a.m. Wednesday - Monday nights. On Tuesday you can play until 2:30 a.m. – (even we need a break now and then!). Multiplayer games allow Atlantic Canadians to play bingo with other Atlantic Canadians. Participants will be able to communicate with one another using a chat option. Single player games will also be available.
iBingo games are played on the PlaySphere site. The games are very similar to regular bingo in that players win a prize if they match the right patterns on their bingo cards. Numbers are called and shown on the screen, and players can mark their cards online, or set them to mark automatically.
With multiplayer games, you play with other PlaySphere members in Atlantic Canada. The minimum number of participating players is three. Multiplayer iBingo is now available from 6p.m. to 3a.m. Wednesday - Monday nights. On Tuesday you can play until 2:30 a.m. – (even we need a break now and then!). Every player has their own unique card(s), and anyone can get Bingo. If there is more than one winner, the prize is divided equally amongst the winners. With single player games, you play on your own rather than playing with other people. When the game is purchased, the game will commence within a few seconds. You can control the speed of the game when playing single player games.
Any iBingo games can be re-played by the player afterwards if desired. Any wins gained from an iBingo game will automatically be deposited in the player’s account, whether or not they choose to re-play the game.
One of the fun aspects of our multiplayer iBingo games is the interactive chat function. Chat is meant to add fun and entertainment to the games. Here are a few facts to keep in mind when you’re using the chat function:
The following are some general rules around using the iBingo chat function (this is not an exhaustive list):
If you have any concerns regarding another player’s chat room behaviour, please contact our Customer Care Centre by e-mail at info@alc.ca or by phone at 1-877-252-3287, and provide the following information:
Pick’n Click is another category of games offered on PlaySphere. They are animated interactive games with different themes. Depending on the game, the players have to make a series of choices and match symbols or numbers corresponding to the prize table to win a prize. Pick’n Click games are different from the other products on PlaySphere in that they offer players a chance to win on every game depending on how they pick.
Interrupted or unfinished Pick’n Click games must be completed within seven (7) days of the purchase date. If the game is not completed within the designated time frame, the game will expire and any potential prize will be forfeited. Once a probability game expires, the replay option is not available. If there was no selection made on your purchase, you will be refunded the amount of your purchase.
Double-up is an option on Pick’n Click games where, if you win during the regular game, you have the option to try to double your winnings. You able to continue to double-up until one of 3 things happen:
Due to the game design and payout structure, if you win more than one prize, you will always receive the highest value prize. The design does not allow for multiple wins.
Just go to My Profile and then the Member Services area near the bottom. To add services just click in the appropriate boxes and a checkmark will display. To remove the member services you no longer wish to receive, just uncheck the appropriate boxes. Once complete, scroll to the bottom of the page and choose “Update.”
Whether it’s through sponsorship of the events that matter most to Atlantic Canadians or grassroots programs that say ‘thank you’ to our outstanding neighbours, Atlantic Lottery is proud to help make life in Atlantic Canada, well, a little bit richer.
Click here to learn more about how we’re making a difference in Atlantic Canadian communities.
Where does the money go? We get asked that a lot! All profit goes back to our communities. Every penny. No exceptions. It’s used for things like social programs, roads, and education.