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Corporate Transparency

Atlantic Lottery endeavors to be an open and transparent organization and makes many of its corporate records available to the public. The decision to post this information reflects our continued commitment to transparency. We are accountable to Atlantic Canadians and it is essential that we remain rooted in integrity, responsibility and transparency, which are the cornerstones of our success and continued public trust and confidence. 


As we move forward, we're reviewing our operational information and posting those items that reflect and support the integrity of the organization. They will appear in this space with the aim of improved transparency of our operations and as part of our accountability to our shareholders, our players, and the people of Atlantic Canada. In addition, Atlantic Canadians are able to learn more about Atlantic Lottery by simply asking a question through askaway.ca

Atlantic Lottery is not designated as a "Public Body" legally subject to Freedom of Information (FOI) legislation and regulations, however, Atlantic Lottery has always and will continue to comply with the spirit and intent of the FOI acts of Atlantic Canada. 

If you would like to obtain information about Atlantic Lottery and its operations please follow the instructions below under Corporate Transparency Request Process.

 

What you need to do      

Step 1: Check our website

You may find the information you need by checking other areas of our website:

About AL

 

Step 2: Contact us

If you've checked our website and still can't find the information you need, call us toll-free at 1-800-561-3942, or e-mail us at info@alc.ca.

 

Step 3: Submit an Information Request

If the information you need isn't available to you via Routine Access,  you may complete an Information Request.  Here's how:

 

All information requests must be submitted by email to the attention of: Transparency@alc.ca

 

Provide complete details to help identify the record(s) you are looking for.  To help us respond as efficiently as possible, please request only the record(s) you need.  Please include your full name, mailing address and telephone number so that we may respond to your application.  We may need to contact you to further clarify your request.

 

Step 4: Receiving the information you requested

ALC aims to respond to requests within 30 days of receiving the completed written application.

We will provide all of the information in the requested record(s), unless it is protected from disclosure due to reasons such as personal privacy or protection of another third party's business interests.

 

For more information please see our Corporate Transparency Policy.

For behind the scenes news and stories about Atlantic Lottery, visit The Ticket
For behind the scenes news and stories about Atlantic Lottery, visit The Ticket.

Contact US

Email us Info@alc.ca

Call us:

For account inquiries or registration assistance: 1-877-252-3287.

Sun to Sat | 8am to 11pm

For all other inquiries 1-800-561-3942.

Mon to Fri | 7am to 10pm
Sat/Sun | 8am to 10pm

You can also use our online form at any time.


Head Office

PO Box 5500, 922 Main
Moncton, NB   E1C 8W6
Mon to Fri | 8:30am to 4:30pm


Nova Scotia Office

1680 Argyle Street
Halifax NS, B3J 0G2
Retail Storefront Hours
Mon to Thurs | 9:00am to 6:00pm
Fri | 9:00am to 8:00pm
Sat & Sun | Closed
Office Hours:
Mon to Fri | 8:30am to 4:30pm


Newfoundland and Labrador Office
30 Hallett Crescent
St. John's, NL, A1B 4C5
Mon to Fri | 8:30am to 4:30pm